For over two decades, she has supported frontline staff and executive leaders in achieving their improvement goals. Her expertise spans competency development, sustainable systems implementation, customer growth, enhanced satisfaction, improved retention, and achieving favorable outcomes. She dedicated 18 years to management, with four of those in senior leadership. As Chief Clinical Officer in the healthcare industry, she collaborated with frontline staff, managers, directors, and C-suite executives, driving cross-departmental integration while securing stakeholder alignment.

Her ability to navigate compliance, quality control, and daily operations while staying ahead of healthcare industry changes was instrumental in her success. Leveraging her extensive experience, she transitioned into Real Estate as a Transaction Coordinator, a natural fit given her connection to the industry since March 2000. In this role, she empowers Real Estate professionals by streamlining transaction processes, enhancing collaboration and communication among stakeholders, and implementing proactive solutions for process improvement. Her work strengthens customer satisfaction, boosts retention, and ensures industry compliance by maintaining up-to-date standards.